CROSS-FUNCTIONAL TEAMS:
Working With Allies, Enemies and Other Strangers Completely
Revised and Updated
Over 100,000 Copies Sold
"Being successful in today's fast-paced global
business environment requires many divisions and departments to
work collaboratively on teams. Cross-Functional Teams by Glenn
Parker provides a very real perspective and actual solutions for
integrated teams to ensure that the best talent, experience, and
ideas are applied to meet the business needs. From my personal
experience, his ideas and solutions work."
--Peter B. Corr, senior vice-president, Science and
Technology, Pfizer, Inc.
"If you are truly committed to making real teamwork a
part of your company's culture, this is a must read. Glenn
Parker leads the reader initially to an awakening and then to
the ultimate conclusion that cross-functional teams are
essential to maximizing your organization's effectiveness. This
book provides a detailed roadmap first to diagnosis and then to
directing a journey to greater performance. I am now a
convert."
--Robert Bitterman, president, Dermik
Laboratories
In this completely revised version of this best-selling book, I have updated this practical guide to include his recent work in team rewards and recognition, communications technology, and multicultural and virtual-team issues. This new edition contains fresh examples and additional case studies of successful cross-functional teams from IBM, Parke-Davis, Xerox, Boeing, BOC Gases, government agencies, and more. The book is a team operating manual for executives, team leaders, human resource professionals, and students of organizational behavior. I couple my experience as a consultant to organizations with data from numerous interviews and an updated literature search to provide realistic advice along with a tool kit of assessment surveys, worksheets, checklists, case studies and even sample training programs to help launch and sustain effective teams. Cross-Functional Teams offers advice on:
- Overcoming obstacles and barriers.
- Leading cross-functional teams
- Empowering teams and team leaders
- Setting goals and developing plans
- Building bridges to key stakeholders
- Appraising teams and team members
- Developing reward and recognition systems
- Providing learning opportunities
- Right sizing your team
- Managing the internal dynamics
- Management's role in building and supporting teams
- Getting started with cross-functional teams
A Resources section includes advice for team leaders, four detailed case studies and a team assessment survey.
305 pages, hardcover book, Jossey-Bass/Wiley, 2003.